ResourceCentral – Providing the Help you Need

Welcome to ResourceCentral! Here you will find the help you need to get the most out of your Intrado SchoolMessenger products, from Communicate notifications, Presence websites, CustomApp mobile apps and more. Take a look around – we are happy you are here!

Have a quick question on Communicate or Presence?

Communicate FAQ Videos
Communicate User Guides
Presence FAQ Videos
Presence User Guides

Want to ask a live trainer a question about Communicate or Presence? Join a Q&A session!

Live Communicate Open Enrollment Q&A
Live Presence Open Enrollment Q&A

Looking for some quick, on-demand training on Communicate or Presence?

Communicate Training Videos
Presence Training Videos

Want live, conveniently scheduled, instructor-led training on Communicate or Presence?

Communicate Open Enrollment Webinars
Presence Open Enrollment Webinars

Do you have a training question, or would you like to discuss other training options for Communicate, Presence, or any other SchoolMessenger Product?

Email [email protected]

Looking for assistance with GroupCast?

Visit our GroupCast Resource Page


If you can’t find the information you need, please contact the Support team at 800-920-3897. We will be happy to assist you with any unanswered questions you might have.

If you feel you're getting degraded performance from any of our products, please click the button below to Visit our Status Page

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