Release Notes

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October 2020 - Posts

Version 2020.2 of our Presence Content Management System (CMS) has been released. This release includes increased support for 301 Redirects, improved management of Emergency Alerts, a change to how Presence handles PDF files as well as a number of bugfixes and minor enhancements. 

Improved 301 Redirect

When creating a 301 Redirect, you are now able to create a wildcard redirect directly on the root of a site domain URL. For example, you can set a redirect for* to*. This will redirect any URL path on the Old Site URL to the same URL path on the New Site URL.

Creating a Wildcard Redirect

Paging Added for Manage Emergency Alerts

The Manage Alerts page within System Administration now supports paging. This will allow you to view all your current alerts as well as any expired alerts, no matter how many alerts have been created on the site.

Behavior Changed for PDFs

Based on user feedback, the behavior for PDF files has been changed. When you open a PDF file in Presence, the file will now be opened in a new browser tab instead of just being downloaded.


The Presence 2020.2 release also contains numerous bugfixes including fixing an styling issue that was impacting menus on some templates, and an issue where recurring events from an external feed were showing the current time as the start time  in some scenarios. 

More Information

You can get more information on what was changed with the release by logging into your Presence site, opening the Shortcuts in your Administrator Toolbar and clicking What's New

Clicking on What's New


Posted by trevor.mackay  On Oct 27, 2020 at 10:48 AM

A new patch for version 4.28 of our Custom Mobile App has been released. The patch includes fixes for a number of bugs.

Bugs Fixed

This patch for the 4.28 release includes fixes for a couple of bugs you may have experienced. If you have experienced one or both of these issues, your application will need to be rebuilt to resolve the issue. 

If you are experiencing one of the following issues, please contact our support team to request your application be rebuilt. 

  • On Schools and About pages, the thumbnail map images are not loading.
  • On the Schools page, the map is very slow to display all the school locations.

Important: If you have not yet created developer accounts, you will need to do so in order for your application to be rebuilt. For information on setting up your accounts, click here. The iOS and Google Play stores require each client to have a developer account in order to deploy new versions of your application into their stores. 


Posted by trevor.mackay  On Oct 14, 2020 at 9:52 AM