Resource Central – Providing the Help you Need

Welcome to Resource Central! Here you will find the help you need to get the most out of your SchoolMessenger products, from Communicate notifications, Presence websites, Custom App mobile apps and more. Take a look around – we are happy you are here!

Have questions on how to use the new SchoolMessenger Customer Portal?

SchoolMessenger Customer Portal Course

Have a quick question on Communicate or Presence?

Communicate FAQ Courses
Communicate User Guides
Presence FAQ Courses
Presence User Guides

Want to ask a live trainer a question about Communicate or Presence? Join a Q&A session!

Live Communicate Open Enrollment Q&A
Live Presence Open Enrollment Q&A

Looking for some quick, on-demand training on Communicate or Presence?

Communicate Interactive Trainings
Presence Interactive Trainings

Want live, conveniently scheduled, instructor-led training on Communicate or Presence?

Communicate Open Enrollment Webinars
Presence Open Enrollment Webinars

Do you have a training question, or do you want to discuss other training options for Communicate, Presence, or any other SchoolMessenger Product?

Email [email protected]

Looking for assistance with GroupCast?

Visit our GroupCast Resource Page

If you can’t find the information you need, please contact the Support team at 800-920-3897. We are happy to assist you with any unanswered questions.

If you feel you're getting degraded performance from any of our products, please click the button below to Visit our Status Page