Communicate is SchoolMessenger’s premier Voice, Text, Email and Push Notification service. With all the great ways Communicate can help your school-to- community engagement, we’ve provided a great number of documents, resources and more to help you get the most out of it.

Email Letter Template

Below you will find letter-style templates that you can utilize in email notifications to your recipients for various situations, such as informing them that your organization is using Communicate, notifying them of the various stages of your SMS Opt-In Campaign, and even for press releases.
Email Letter Template Guides - English

Getting Started

Find anything and everything a new Communicate user or administrator should know to help them get going. Whether you're a first time user or in need of a refresher on the basics, you'll find it here.
Getting Started Guides - English

Quick Walkthroughs and Troubleshooting

If you experience any difficulty using Communicate, check these handy troubleshooting and quick walkthrough guides for a solution.
Quick Walkthroughs and Troubleshooting Guides - English
Data Synchronization Overview - GDM (Guardian Data Model)
SchoolMessenger Communicate synchronizes data with thousands of customers daily, and we are familiar with most of the common data sources found in the market. Your project manager may recommend a specific option for data synchronization based on prior customer experience, but regardless of the specific synchronization strategy employed, this guide will help you understand the basic process flow by which data is synchronized with your Communicate account (with Guardian Data Model).
Download This Guide

FAQs and Marketing

In this section, you will find FAQs to answer common questions about Communicate and its features, as well as some handy marketing materials to help you.

Tips For Effective Communication

If you ever find yourself at a loss for what to say or when to say it… or just looking to improve your school communications in general, have a look at these documents for some great tips.

SMS Text Messaging Resources

This section contains every resource you'll need for your SMS opt-in campaigns.

Please Note: SMS text messaging (a free feature) is not active by default on your SchoolMessenger Communicate account and requires special setup. Please contact our Support team before trying to send out SMS messages to your recipients. Also, the short code used may differ from account to account. Ensure you're using the correct short code by checking with Support before distributing any flyers. Our Support teams are happy to answer any other questions you have!
SMS Text Messaging Resources Guides - English

Smartphone Sender Apps

If you’ve ever been away from your computer and needed to send a SchoolMessenger Communicate broadcast on the go, you can use our mobile app for iPhone or Android to get the job done.

Self-Sign Up

The Subscriber feature allows potential recipients to sign up to receive messages from you by filling in a form on a web page. This feature does not require any preliminary uploads of contact data from your database. All contact information is entered by the subscribers as they sign up for your messages.

Quick Tip

Quick Tip provides a simple tip line allowing students and members of the community to communicate with your district or school about pressing issues in a truly anonymous way.